Very professional, knowledgeable, cooperative, friendly, good donuts comped, honest and fair, good trade in value
We have purchased a couple vehicles from them. They have always treated us fairly and kept their end of any business. This just happened over a oil change that took over two hours! THEY MADE IT RIGHT! We'll be back there when we trade for sure. Their protocol of honest business brings us back, year after year!
Every time I visit, people are always so friendly. I like to stop by sometimes just to say hello. And of course to see what's new on the floor.
I’m very pleased to have service done at this dealership. They have exceeded my expectations a couple of times and have always taken care if me. I have referred many people over the last 3 years and they have been happy as well. Businesses that put customer service first will always thrive. Brandy the mechanic and the shuttle service were all amazing. Thank you!!
The service was quick and it is running good now. It's nice to get a free car wash too!
Ben did a thourough job on walking me through the purchase and was very positive and knowledgeable.
Ken and the service crew did a good and quick service job on my truck. I will be back. Thank you. Daryl Martin
Top Notch , very good, professional, outstanding, helpful, kind, considerate, communication is great , love john hirsch
Appreciated the great friendly service along with a great wash job. Loved having my vehicle waiting for me inside vs. going outside. THANKS!!
Great service and friendly staff. I would highly recommend them to family and friend. Great place to do business
Very good communication. I was clearly in formed of pricing and progress of repairs repairs completed when promised
I have been looking for a car for about a month and a half. I had looked in some of those little used car lots. But found a lot of garbage in those. So I decided to come to this dealer. Since I had bought a car from them before. The salesman showed me a car that would suit me. But I asked for another possible lower price car. And then he showed me the Captiva sport. I kept this car in mine and told him it was on the top of my list. Few days later he called and ...
Bailey was very helpful with a recurring issue we were having. She and the crew worked hard to resolve it.
Great facility with great employees! Everyone works together to make the buying experience as enjoyable as possible. From sales to service all the people are wonderful. Looking forward to purchasing my next vehicle from this dealership!
Always great service. Courteous and friendly. Keep you informed, No pressure and fast service. Would recommend to everyone.
Very professional! Quick and easy in and out. No pressure. I was helped by the service manager great guy! I'll definitely be coming back.
Matt was very thorough in his presentation. He answered all of my questions about the vehicle options.
Great. Had an oil change and tire rotation. All the personnel were very friendly and professional.
Amazing Team work at John Hirsch!! Love the energy this location has. Everyone treats you like your their number one person for the day. 20 year and 5 vehicles later, I still buy my new vehicles from Donnie Brown and Bill Cheney. Thanks guys, LOVE my new Trailblazer!!!
Taylor and her team were able to find a resolution to issue that multiple previous techs were unable to figure out.
Fantastic dealership! They are the Best of the best! Great overall experience! Highly recommend doing business here!
Friendly,clean restroom, showroom well presented.answered vehicle questions,Looked like inventory kind of dlim
Always great meeting with Brian and Jeff. Purchased used vehicle that was in excellent condition.
Everything went fine. I dropped off my car and when it was ready, I picked it up. All were kind and friendly and on the ball.
I only come to this dealership for any and all vehicle maintenance because I trust them.
Service consultant was professional and courteous. He explained everything to me clearly so I understood what the approximate cost was going to be.
Got me in really quick to find out what was wrong with the truck. Also, got it done the same day for I can get my wife to work the next day.
Taylor went above and beyond to accommodate this service appointment considering we showed up a week early. We got mixed up on what Tuesday the appointment was and Taylor checked us right in. Very sweet and helpful.
Very good service, worked very hard to make sure everything was fix correctly. Very professional staff.
A lot better this time they communicate a lot more this time and I like that a lot
Very good customer service .I have a good experience everything I go into to my maintenance.
Dealing with Matt is a wonderful experience. We have now purchased 3 vehicles from him.
First time there. The service was amazing compared to other dealerships I’ve been to. I highly recommend John Hirsch.
good people. Now days that is a hard thing to find. Theyv treated me with respect and listen to me in what I was there for.
Ben Antell, Donny, and John Hirsch were great to work with as well as other staff. Brooke was great at going over the transaction.
I highly recommend purchasing from this dealership. Great prices and best part is their wonderful service team when something goes wrong!!
I brought my 2015 Suburban in to have the transmission replaced under a third-party warranty. Upon inspection they noticed a small oil pan leak as well and asked if I wanted that fixed as well. Of course I did. Drop-off and pick-up of my vehicle was very easy and without issue. The service and speed of repair I was provided with was second to none that I've been a part of. I dropped the vehicle off on a Saturday. The transmission was deemed unrepairable on Monday. The new trans was in their possession the following Friday of the same week. ...
Staff was friendly, easy to work with, relaxed and professional. Facilities were clean and comfortable.
Very good experience, easy transaction, I have already recommended to others to John Hirsch auto and Matthew Schmidt.
Good communication, helpful with the warranty nay, and most of all pleasant to deal with.
very helpful knowledgeable got me in right away and figured out problem and fixed at a very affordable price.
Mark was helpful and knowledgeable of the vehicles. Alissa was fast and efficient with the credit process.
Everyone in the service department was very helpful, very courteous, and tried hard to find the issue with my truck. However, they could not find what was wrong which later at another dealership. They discovered it was my starter.
Tom in service is great! Feel like we are treated fairly and honestly every visit.
We were treated respectfully from start to finish. The team made us feel as though they had nothing but time for us. Thank you.
Amazing customer service! They came and picked my car up for an oil change and tire rotation, and dropped it off once they were done. Very useful with having kids!
Very nice people helpful and professional they go well up and beyond on what they do
always enjoy coming to the dealership, every one is so friendly to talk to and meeting with our favorite salesman.
Bill Cheney was an absolute saint to work with when I purchased my new Power Wagon! Both he and Clayton made the deal happen for me.
I’m m a repeat customer! John and staff know what I want and I always leave happy! Everyone at the dealership is friendly and extremely helpful.
My car was fixed and covered by warranty. The service technician stayed late to finish the job and I’m very thankful for him doing that.
Very helpful everything was handle with the most professionalism. Texting communication was great. Thank you
Always friendly, shows respect for your vehicle and treats it carefully. Great group to try with.
Good service. Everything went as planned. I would recommend this service to others if needed.
Great service. Always checks for recalls and scheduled maintenance that is needing to be done
Great service. Tom Cody very nice to work with. Work was done on a very timely basis.. I will be back. Daryl Martin
Excellent dealership. We have bought two vehicles from this dealer and have recommended them to friends and family members. We drive an extra 30 miles to deal with them rather than our local dealership.
as always they are great with service and all parts of there line sales thanks
Tom Tom Cody was very easy and pleasant to work with. Work was done on a timely basis. Thank you. I will be back. Daryl Martin
Great service. Great customer service. Free car wash. Bailey was a pleasure to work with.
Happy with the whole experience. This was my fifth car from Cambridge Motors and all have been great and service has been great as well.
Really great attention and service provided on this visit. Thanks, Dave! You went above and beyond.
T- Lee was wonderful to work with, very quick sale and prompt to reply and get everything ready for a quick pickup! I showed up with my 1 year old and he was ready to keep my little guy happy with ice cream and snacks.
Great to deal with, worked on price of are trade and the new one thanks
Very pleasant experience. blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah
in for lube oil filter appt and all good info, prompt service for a "wait"er . . . . . . .
Always happy to help Great customer service Get the job done in a timely manner
Super awesome staff and a pleasant atmosphere to have work done on your vehicle or vehicles.
They have taken care of my vehicles for about 5 years and always are personable and have done good work thus far.
Bill was very kind. He listened to what was important and found the best options for our family!
Truck was taken in right away. Was nice I could get some shopping done while truck was being worked on. Everyone was very nice.
The service department is always great to work with. Many years of service appointments and have yet to be disappointed.
I was helped right away. My car was finished quicker than I thought it would be. Nice. Wish they offered a better discount for Veterans. Got a whole $3 discount. Will be returning in the future. Thanks.
I checked my vehicle in for service with Ken A. He’s the best! Called me regarding new tires as soon as he knew what promotions were available for November just as he said he would. He follows through.
Tom in the maintainence department is a Rockstar. He was able to find and diagnose the issue I was having in just a couple minutes. Dude deserves a raise.
Hassel free, always friendly and amazingly fast. Really appreciate the great service and professionalism! thanks again
Having my vehicle picked up and dropped off for me while I worked was so convenient! Great service and friendly staff.
Always very friendly, nice and helpful. Takes time to answers all questions. Always a pleasant experience !!
very helpful with purchase of new tires and got tires very fast and put on and matched a lower price
taylor is very helpful and knows her stuff and goes up and beyond helping you
Amazing fast. The service writer Bailey is amazing and always is understanding. She never tries to sell me something I don’t need or push anything.
Enjoy dealing with Ken. He checked my car in. Called me about new tire promotions as soon as he knew of them, just liked he said he would when I bought my car in the week before for an oil change.
Was able to get my vehicle in a fixed same day with courtesy pick up
Fast and courteous service, would recommend to everyone and anyone. Easy to make an appointment.
Excellent easy drop off easy pickup f staff was friendly, waiting area clean and coffee available
I was comfortable with the check in process and the speed of my oil change. Really appreciated that they offered to wash my car!
We have purchased 3 vehicles fron this draler this year and have had an excellent experience each time.
The best customer service in town always showing respect and support to everyone that walks through their doors. I will not take vehicle to anyone else for service.
Great dealership! Sale of new van was made smooth and fast. Sales dept and finance are great to work with.
All good, helpful, caring, friendly, quick, a little costly though. Have a Happy Halloween day!
Every time I come to the Dealership I am treated the best I have ever been, Taylor is an amazing person to work with. I am Thankful she is there to help me out with all of my service question, Fast and efficient.. Thank you for everything you have done for me..
Taylor is great to work with. Taylor is very friendly and she know's her job. The service is very good. Very nice waiting area.
Everything about this dealership is top notch, right from the service department all the way through the financing, I could not be happier
I had quick service and everyone was friendly. The waiting area was comfortable and I felt comfortable with the service.