Customer Testimonials
There were a few glitches with Mopar giving the go ahead with some repairs. This was due to internet problems as the dealership was getting their electricity upgraded by their power company. Any problems were NOT the fault of the dealership but with their power effecting their internet. KUDOS to Taylor !!!!
Our salesperson Jared was exceptional to work with! He made the usual horrendous, for me, task of purchasing a vehicle fast and fun. Thank you Jared!
They were all very nice to work with. Pleasant atmosphere and quick service. Recommend them
Everything was done quickly and smoothly. Shane had our car ready for us to test drive as soon as we got there. He was very professional and treated us very well. The application process went very quick. Would definitely recommend this place to our friends and family.
Very good communication informing about the progress on my vehicle. Also for answering all my questions
Always get my truck serviced at this dealer. Always get vehicle right in and done quickly
John Hirsch’s Cambridge motors made the purchase of our new Jeep Grand Cherokee very smooth and easy with the help from exceptional staff
Fast timely service, did what said was gonna be done, nice friendly people to deal with
Great service. The cost for the 20,000 mile service package was explained before the work was done on my car. The length of wait was reasonable.
Excellent service. Everything was done in a timely manner. Everyone was extremely helpful Thank you
The process went very smooth. Baiely had excellent communication and we were very pleased. Thanks.
Great service every time. They pick up my vehicle, come get me, or bring me which is huge for convenience.
The staff are always very polite & accommodating. I appreciate Taylor’s thoroughness in explaining what the service people will be checking. The wait time has been shorter than the estimated length. The areas where I went were very clean.
Excellent customer service and attention to detail. Very friendly service. The best car buying experience I have ever had. I would definitely recommend.
Always good little expensive need a senior discount or prior military - really 15 words don’t need
They are always great when I have to bring my car or jeep in! Everyone is super nice!
They did a recall repair the day I went in to schedule an appointment that day in about 15 mins.
Great service!!! Transmission went out on my vehicle and I left 2 messages at the dealer I bought vehicle at and did not even receive a call back. Called John Hirsch Chevy and was able to speak to service tech Bailey Hibbert right away and made appointment same day to have car evaluated. She was able to get parts ordered same day and service completed in several days. Will buy my next vehicle from John Hirsch and all my remaining service will be done at John Hirsch on this vehicle! Thank you!
Helpful salesman and other staff. Went above and beyond expectations to help me find a car. Appreciated having the car delivered to me.
Cambridge Motors seems to really care about their customers, they got me in asap and kept me informed.
Bailey was great. She explained everything in a way we understood. Andy in the parts made keys for an old car.
John Hirsch and the service did a great job of getting our car back on the road. Now GM Chevrolet is a different story, they fell way short of how they handle major warranties.
Very friendly and professional. People were very friendly. Service was done on time. Problem was found and corrected. Recommend John Hirsch motors for your service needs. Thank you for ride home.
My experience with Thomas was fantastic. He was very helpful and had all the answers for me. Thomas knows about the importance of customer service. He helped me make a decision on which Jeep to buy. Thank you
Friendly and professional. They did not push for a sale. They answered all of my questions quickly and with precision.
Service was done on time as expected, fast. Thanks, John Hirsch Cambride motors! I can always count on you.
Great people and great service from the time I drive in till I drive out.
Great Delership, great people, from sales to service, not pushy, second truck I purchased and always a good experience!!
Bill was so down to earth, you couldn't ask for a better man to sell me my RAM! Good luck drag racing!!
Excellent customer service from all employees! All staff are friendly and helpful. Nice clean waiting area. Nice and clean bathroom. Coffee is very good too. Thank you for this positive experience.
Tom is the best salesman by far only one I will buy a car from
My visit was great. I had my lease in for recall work. The service took less time than expected. I was also working on buying out my lease while I was there. The sales team made this very fast and easy.
They got my truck in and out in the time frame they had said it would be. Great service.
This dealership has very friendly and knowledgeable employees. There's never a line up waiting.
Great crew great work easy in and back out Thank you to all that helped Gunny012
mark was very profesional and courteous. the whole experience was quick and through. I would recommend mark to anyone , When i purchase another car mark will be my choice.
Very proffesional, Thomas Cody, service advisor kept me informed on service. Also, I think it is very nice, you get 3 months of XM radio with service.
I have bought many vehicles from this dealership. Knowledgeable, professional and pleasant are just a few words that describe the purchasing experience!
Always happy with the service at John Hirsch Cambridge Motors!! Had two of my cars serviced within two weeks and it led to the purchase of a new vehicle for my daughter also!!
John Hammer, Thomas Lee and Jeff (last name?) are 3 I know I can trust with any concerns I have. The service crew in the garage are always professional, quick and friendly.
I traded in my Nissan Altima for a Jeep Renegade and the offer on my Nissan Altima was excellent. I would say that everything regarding the Jeep Renegade was explained to me perfectly and I haven't had any complaints about my experience at Cambridge Motors or with the Jeep.
Every time I visit, people are always so friendly. I like to stop by sometimes just to say hello. And of course to see what's new on the floor.
Very professional, knowledgeable, cooperative, friendly, good donuts comped, honest and fair, good trade in value
We have purchased a couple vehicles from them. They have always treated us fairly and kept their end of any business. This just happened over a oil change that took over two hours! THEY MADE IT RIGHT! We'll be back there when we trade for sure. Their protocol of honest business brings us back, year after year!
I’m very pleased to have service done at this dealership. They have exceeded my expectations a couple of times and have always taken care if me. I have referred many people over the last 3 years and they have been happy as well. Businesses that put customer service first will always thrive. Brandy the mechanic and the shuttle service were all amazing. Thank you!!
The service was quick and it is running good now. It's nice to get a free car wash too!
Ben did a thourough job on walking me through the purchase and was very positive and knowledgeable.
Top Notch , very good, professional, outstanding, helpful, kind, considerate, communication is great , love john hirsch
Ken and the service crew did a good and quick service job on my truck. I will be back. Thank you. Daryl Martin
Appreciated the great friendly service along with a great wash job. Loved having my vehicle waiting for me inside vs. going outside. THANKS!!
Great service and friendly staff. I would highly recommend them to family and friend. Great place to do business
Very good communication. I was clearly in formed of pricing and progress of repairs repairs completed when promised
I have been looking for a car for about a month and a half. I had looked in some of those little used car lots. But found a lot of garbage in those. So I decided to come to this dealer. Since I had bought a car from them before. The salesman showed me a car that would suit me. But I asked for another possible lower price car. And then he showed me the Captiva sport. I kept this car in mine and told him it was on the top of my list. Few days later he called and ...
Bailey was very helpful with a recurring issue we were having. She and the crew worked hard to resolve it.
Always great service. Courteous and friendly. Keep you informed, No pressure and fast service. Would recommend to everyone.
Great facility with great employees! Everyone works together to make the buying experience as enjoyable as possible. From sales to service all the people are wonderful. Looking forward to purchasing my next vehicle from this dealership!
Very professional! Quick and easy in and out. No pressure. I was helped by the service manager great guy! I'll definitely be coming back.
Great. Had an oil change and tire rotation. All the personnel were very friendly and professional.
Matt was very thorough in his presentation. He answered all of my questions about the vehicle options.
Amazing Team work at John Hirsch!! Love the energy this location has. Everyone treats you like your their number one person for the day. 20 year and 5 vehicles later, I still buy my new vehicles from Donnie Brown and Bill Cheney. Thanks guys, LOVE my new Trailblazer!!!
Taylor and her team were able to find a resolution to issue that multiple previous techs were unable to figure out.
Friendly,clean restroom, showroom well presented.answered vehicle questions,Looked like inventory kind of dlim
Everything went fine. I dropped off my car and when it was ready, I picked it up. All were kind and friendly and on the ball.
Always great meeting with Brian and Jeff. Purchased used vehicle that was in excellent condition.
I only come to this dealership for any and all vehicle maintenance because I trust them.
Service consultant was professional and courteous. He explained everything to me clearly so I understood what the approximate cost was going to be.
Got me in really quick to find out what was wrong with the truck. Also, got it done the same day for I can get my wife to work the next day.
Taylor went above and beyond to accommodate this service appointment considering we showed up a week early. We got mixed up on what Tuesday the appointment was and Taylor checked us right in. Very sweet and helpful.
Very good service, worked very hard to make sure everything was fix correctly. Very professional staff.
A lot better this time they communicate a lot more this time and I like that a lot
Very good customer service .I have a good experience everything I go into to my maintenance.
Dealing with Matt is a wonderful experience. We have now purchased 3 vehicles from him.
First time there. The service was amazing compared to other dealerships I’ve been to. I highly recommend John Hirsch.
good people. Now days that is a hard thing to find. Theyv treated me with respect and listen to me in what I was there for.
Ben Antell, Donny, and John Hirsch were great to work with as well as other staff. Brooke was great at going over the transaction.
I highly recommend purchasing from this dealership. Great prices and best part is their wonderful service team when something goes wrong!!
I brought my 2015 Suburban in to have the transmission replaced under a third-party warranty. Upon inspection they noticed a small oil pan leak as well and asked if I wanted that fixed as well. Of course I did. Drop-off and pick-up of my vehicle was very easy and without issue. The service and speed of repair I was provided with was second to none that I've been a part of. I dropped the vehicle off on a Saturday. The transmission was deemed unrepairable on Monday. The new trans was in their possession the following Friday of the same week. ...
Staff was friendly, easy to work with, relaxed and professional. Facilities were clean and comfortable.
Good communication, helpful with the warranty nay, and most of all pleasant to deal with.
Very good experience, easy transaction, I have already recommended to others to John Hirsch auto and Matthew Schmidt.
very helpful knowledgeable got me in right away and figured out problem and fixed at a very affordable price.
Everyone in the service department was very helpful, very courteous, and tried hard to find the issue with my truck. However, they could not find what was wrong which later at another dealership. They discovered it was my starter.
Mark was helpful and knowledgeable of the vehicles. Alissa was fast and efficient with the credit process.
Amazing customer service! They came and picked my car up for an oil change and tire rotation, and dropped it off once they were done. Very useful with having kids!
Very nice people helpful and professional they go well up and beyond on what they do
Tom in service is great! Feel like we are treated fairly and honestly every visit.
We were treated respectfully from start to finish. The team made us feel as though they had nothing but time for us. Thank you.
always enjoy coming to the dealership, every one is so friendly to talk to and meeting with our favorite salesman.
Bill Cheney was an absolute saint to work with when I purchased my new Power Wagon! Both he and Clayton made the deal happen for me.
I’m m a repeat customer! John and staff know what I want and I always leave happy! Everyone at the dealership is friendly and extremely helpful.
My car was fixed and covered by warranty. The service technician stayed late to finish the job and I’m very thankful for him doing that.
Always friendly, shows respect for your vehicle and treats it carefully. Great group to try with.
Good service. Everything went as planned. I would recommend this service to others if needed.
Great service. Always checks for recalls and scheduled maintenance that is needing to be done
Excellent dealership. We have bought two vehicles from this dealer and have recommended them to friends and family members. We drive an extra 30 miles to deal with them rather than our local dealership.